Lucy Stagg

Why the Businesses Winning in 2026 Are Building Systems, Not Just Services. AI is no longer the advantage. Operational efficiency is. The businesses scaling fastest are redesigning workflows, customer experiences, decision-making, and internal operations around intelligent systems and automation. Meanwhile, many businesses are still using disconnected AI tools without creating real operational transformation. This panel explores how SMEs and scaling businesses can use AI strategically to improve efficiency, reduce friction, and build long-term competitive advantage.

Growth Without Stability Is Dangerous: The Scale-Up Reality Nobody Talks About. Revenue growth can hide serious problems. Many businesses struggle not because demand disappears — but because margins shrink, operational costs rise, cash flow weakens, and scaling pressure quietly damages the business underneath the surface. This panel explores the financial realities of sustainable business growth in uncertain economic conditions.